Flat PK Shipping 250

FAQs

Frequently Asked Questions

Do I need to set up an account to place an order?

You can shop without creating an account. However, registering lets you:

  • Track your orders and review past purchases
  • Preview new collections and register interest via our seasonal Lookbook
  • Save your address and card details for faster checkout
Is my personal information kept private?

Yes. We keep your information secure. Please see our Privacy Policy for details.

I’ve forgotten my password — what should I do?

Use the password reset link and follow the instructions sent to your email.

How can I choose the currency I pay in?

Select your preferred currency from the currency selector in the site footer or during checkout.